Privacy Policy

This Privacy Policy explains how TravMories (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you access or use our website www.travmories.com (“Website”) or our travel consulting services.

By using our Website, you agree to the practices described in this Privacy Policy, as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We may collect the following types of information when you use our Website or services:

• Personal Information: Name, email address, phone number, address, date of birth, identification documents (e.g., Aadhaar, passport), travel preferences.
• Payment Information: Billing address and transaction details (processed securely via third-party gateways).
• Technical Data: IP address, browser type, operating system, device information, cookies, and usage patterns.
• Communication Data: Any messages, feedback, reviews, or queries submitted via forms, emails, or chat.

2. How We Use Your Information

We use the collected information to:

• Plan, customize, and deliver travel-related services
• Respond to your inquiries and provide customer support
• Send trip confirmations, invoices, updates, or travel tips
• Improve our website and service offerings
• Ensure compliance with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Trusted third-party vendors (hotels, transport, guides, etc.) for booking fulfillment
• Payment gateways and financial institutions for secure transactions
• Legal authorities, when required by law or to protect our rights

4. Cookies and Tracking

Our Website may use cookies or similar technologies to improve user experience, track usage patterns, and personalize content. You may choose to disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We take appropriate security measures to protect your information, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Users are advised to review the privacy policies of any third-party services they visit.

7. Your Rights

You have the right to:

• Access and review your personal data
• Request correction or deletion of inaccurate data
• Withdraw consent for data processing (subject to contractual/legal obligations)

To exercise these rights, email us at adventure@travmories.com.

8. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children under 18 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Continued use of the Website implies your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

• Email: adventure@travmories.com
• Phone: +91-9773395201